Leaving the Pain Cave, after this morning’s workout, I ran into Car Dweller — the neighbor who likes to hang out in her car on the parking lot.
Asking what she and others did about paying rent yesterday, since the rent drop box is gone, she said she and others just walked into the office, handed off their money orders and checks.
So, for those that did not and/or could not sign up for Rent Café, the office will still let them walk their payments in BUT management is still tightening the noose, making it harder to pay rent outside of Rent Café.
What management did was to post a note that the "Office is unable to accept rent payments until the 1st of the month and IF PAYING WITH CHECK/MONEY ORDER , YOUR LAST DAY TO PAY RENT IS FRIDAY MAY 2nd!"
Not being able to drop your payment off earlier in the week, which is what I used to do so as not to forget and to work around office closures due to long lunches, absences and such, makes for a really tight window to catch someone in the office, drop your payment off, but I’m sure that’s management’s plan — to make it harder to avoid Rent Café.
Yesterday was my first month on Rent Café and I’m seriously thinking of opting out already, due to the $29.41 service fee.
"The service fee is collected by the Payment Agent, not the property management company, and will not display on your ledger. Service fee is non-refundable".
Whoever heard of a service fee that high?
Clearly highway robbery.
I don’t mind paying when I’m getting something for my money, but Rent Café is offering nothing of substance to me for the additional $352.92 a year. It’s just giving management less work to do and probably a kickback from the service fee.
What a rip off, but it is what it is.
Car Dweller also dropped some interesting tea about the resident that hates children, Ruthie in the blog.
Ruthie once got upset because the Baker's granddaughter was visiting and playing bingo with us, yelled at the child, "WHY ARE YOU HERE?!".
I wasn't there that time, but was told, by the Baker no less, when I asked if anyone defended the child, that no one spoke up …… not even the Baker herself.
No surprise. Bunch of cowards. I'm still disappointed they didn't have my back when I had it out with the Black Witch.
On another occasion, when there was a child in the room, Ruthie stood up, said, "There's a child in here, so I'm leaving" and walked out.
As if any of us cared.
The tea on Ruthie is that management is trying to evict her.
She’s been living here longer than I have and, when I moved in, she was one of the three bullies that had a stranglehold on the place.
As far as I know, there are no bullies around now, and the previous bullies — Big Linda, Little Linda, Ruthie, are now toothless tigers.
The reason I’m told for Ruthie’s eviction is bedbugs. She’s somehow twice infested her unit, management doesn’t want it to spread (neither do I) and management is tired of having to bring in the expensive treatment to rid the unit of bedbugs.
If I were living in Ruthie’s building, I’d be very very afraid, as my understanding is bed bugs jump and once they’re in your place, you have to get rid of everything.
Car Dweller tells me she’s staying away from Ruthie because that unit is still infested …… "It’s bad" she says, which is why management wants Ruthie gone.
How does that happen?
How is there treatment …… twice, and still bedbugs in the unit?
Ruthie either did not get rid of the infested items or she’s continuing to bring infested items in — maybe from the garage that is full of treasures, i.e., junk she’s been holding onto for years.
Ruthie also has a boyfriend on the property …… Miracle Guy in the blog. Named thusly because he survived being shot on two separate occasions, attacked with a molotov cocktail, and stabbed in his younger years.
He and Ruthie go back/forth to each other’s unit, so I’ll be giving the boyfriend a wide berth as well.
I didn’t know to laugh or offer my condolences to Car Dweller when she complained that money has gotten so tight, because of the economy, that she’s had to take her husband back, let him move into her unit.
"I didn’t want to, but we’ve got to help each other these days and I've got two bedrooms", she says.
So, I guess he's relegated to the extra bedroom and won't be sleeping with her, LOL.
I hope it works out for Car Dweller, but the hypothesis that "two can live as cheaply as one" is likely not workable.
Sounds to me like Ruthie's boyfriend is bringing the bugs with him. I would not want to get near that building! And that fee is highway robbery!!!! Our electric company is trying to get automatic payments. I do pay online but I want to see the bill and transfer the money myself. They said, well that will require a fee. I gave up and said okay. So they continue to mail me a bill and pay postage and my fee is 50 cents. So who is losing on this deal.
ReplyDeleteFees fees fees. When will the madness end. That might be a possibility with the boyfriend, who knows. But if either one of them walks into the Community Room, I'm running out.
DeleteI can't help but wonder if management is trying their damnest to act like pricks and make paying rent tough and taking other pleasantries away in hopes many will give up and move out? I've seen place do this to try and get "problem people" out and people out in general to get in people in with higher rents. Of course, if higher rents, those renters will also demand better service and amenities.
ReplyDeleteI don't know what their end game is, maybe just to annoy us to death, but that's a good point that higher rents will demand better service.
DeleteSomehow, management’s requirement that you use Rent Café just doesn’t seem legal. What a rip-off! Sad that no one spoke up in defense of that poor child. But maybe Ruthie is a loose cannon. Still, poor child.
ReplyDeleteRuthie is and has always been a Little Bully Bitch. Seems the bugs and eviction are Karma.
DeleteThat seems like a really high service fee to me. Our management company has a 3 or 4 dollar service fee for paying our condo fees electronically. We refuse to pay the fee so we drive over to the office and drop it off. (The office is off site). As for the bedbugs. Ugh. They are so hard to get rid of. When we lived in Boston they were everywhere and they got into my daughter's unit. She ended up having to get rid of everything and move. It was horrible and a huge expense. Roberta
ReplyDeleteSince the service fee "doesn't appear on the ledger", I'm going to ask Manager if she even knows about the high fee. Maybe, if she didn't know, she'll stop pushing the Rent Café and put the drop box back. As for the bed bugs, that's what I've heard, that it's a nightmare I hope never to experience.
DeleteThat service charge is indeed highway robbery. Outrageous!
ReplyDeleteOne hell of a tariff for nothing.
DeleteSo people living on a fixed income are forced to pay their rent in a certain manner that also costs them $30 more?
ReplyDeleteI mean, come on, how stupid is that?
I'd remove the fee from my rent and charge management a thirty dollar fee for using my computer and my electricity and my internet to pay that bill.
Or go to the office and try slapping some sense into people.
Now that's an idea to charge management for not only the computer, electricity, internet but for my time and emotional distress, LOL. I'm very surprised a senior has not gone postal and taken it out on management.
DeleteThe excessive monthly fee sounds like a good lawsuit. Maybe the fee is to pay for the bedbug alleged extermination treatments. Bummer. Linda in Kansas
ReplyDeleteThe fee is disgusting.
DeleteThat service charge is ridiculous! I could see it if it were for late fees if you don't get your money in on time but not for just acting as a middle man, so to speak. Here, they encourage us to let management take direct payments out of our banks. I tried it for a while but after being over charged a couple of thousand dollars, and them telling me they'd keep it future rent instead of them giving me a refund, I closed the account so I could pay as I go. Several of us had that same thing happen.
ReplyDeleteThere's always something with these people. Unless my talking to Manager gets a reduced rate, I definitely will be opting out, closing this account.
DeleteShirley, is there someone in your bank that you could discuss this with? Perhaps they would have a work-around to it.
DeleteI don't think the bank is involved. Manager has already responded to the email I sent her about the issue, is looking into it. I asked her to reopen the drop box because of the fee. We'll see how it goes.
DeleteMaybe the return of the husband is why she spends a lot of time in her car.
ReplyDeleteOMG! That makes perfect sense, LOL.
DeleteWondering if Rent Cafe is based in China and you're paying a Tarrif on the payment. Absolutely outrageous
ReplyDeleteIt might as well be based in China at those rates.
DeleteThat $30 monthly fee sounds like another money grab for the complex owner to boost profits. I've lived in my current place for 10 years and suddenly, this year's lease imposed a $25/month parking fee for my parking stall in the outdoor parking lot! All Landlords are bastards.
ReplyDeleteYour statement that all landlords are bastards has opened the memory vault to where I'm remembering other troubling incidents, as a renter, with landlords elsewhere, so I have to agree All Landlords are Bastards.
DeleteA $29.41 service fee! Since you live in a limited income community is there some type of entity (County? State? Federal?) oversight board who should be interested in knowing how much extra residents are being charged.
ReplyDeleteI looked into that and there is a senate bill that limits service fees (SB478) ...... essentially bans "hidden fees" and requires businesses to disclose the full price upfront. Not sure if applies here, but I'll mention it in my talk with Manager. See how it flies.
DeleteIf I pay with my credit card on the resident portal the fee is $38.00. But if I pay with my bank account the fee is only $3.89
ReplyDeleteThe resident portal is the only way management has given us to pay rent now. They will not accept paper ie. check or money orders and we cannot walk into the office without a appointment.
I'll have to double check, but I think I set it to not automatic, but my paying online through the bank account. I started to set it automatic, but you wouldn't believe how complicated that was, so I didn't. Maybe I'll try again and see what the service fee is under automatic before I raise hell.
DeleteYikes, that service fee is ridiculous. Our church's preschool had a collection system like that but it was only $5 charge, but the preschool office would still take payments. The parents were actually the one's who wanted a way to pay online and that was the only way to set it up, with the fee being part of the service. Now, I'm pretty sure your neighbors haven't been asking for a way to pay online.
ReplyDeleteI sent Manager an email this morning about the high fee. She said she knows nothing about it, but is looking into it.
Delete